- Do you have a shop or showroom?
- I am a local, can I pick my order up?
- Do you sell wholesale?
- I have an ABN. Can I buy wholesale from you?
- Can you send samples?
- Do you have a printed catalogue or colour chart?
- Can I get Waxed Cotton Cord or Leather Cord in longer lengths?
- Why do I have a high postage charge for only a few items?
- Do you sell Internationally?
- Do you accept Paypal?
- How long will it take for my parcel/package to arrive?
- How do I know I am getting quality products?
- I saw a product of yours at a show, but I dont see it on your website. How do I order it?
- What payment methods do you accept?
- Is it safe to use my Credit Card on your website?
- Are my personal details safe?
- How much do you charge for postage?
No. We are an on-line only business and do not currently have a shop or showroom. You can however view our stock in person whenever we exhibit at major craft shows throughout the year. To keep up to date as to where we will be exhibiting next simply join our mailing list or check our events page which will be updated with the latest dates that we will be exhibiting near you!!
No. As we do not have a shop or a showroom we are unable to offer a local pick up service. At certain times of the year we can arrange for local delivery dependent on your location. Please contact us prior to requesting this service as it is not available all year round.
Strictly speaking No. Minimum requirements for permanent wholesale status can be obtained by contacting us for further information.
No. Please see above or contact us for further details.
Beads - No. We sell beads by the strand not by the individual piece, and as such are unable to send individual samples.
Waxed Cotton - No. Our waxed cotton cord comes on prepackaged cards and in retail packs and as such we do not have sample cards. Furthermore, due to the dyeing process used to manufacture waxed cotton cord, there can be minor variations in colour from shipment to shipment. The photos you see on our website are taken closeup and matched to the actual product to enable the truest representation of the available colours. However not all monitors are created equal.
No. Due to the constantly changing nature of our stock we are unable to provide a printed catalogue or colour chart. Due to the constant turnover of stock, experience has shown us that the catalogue would be out of date before it even went to print. While we make every attempt to maintain the colour consistency of our stock, there are sometimes subtle variations in dye lots that would render a colour chart useless.
It should be noted that if you are reading this page then you are already looking through our current colour chart and catalogue :)
No. All of our Waxed Cotton & Round Leather Cord comes prepackaged on cards and/or in retail packs and is only available in the lengths as specified on our website.
Whilst most items can be sent in the "large letter" category, and we do our best to keep postage costs as low as possible, there are some items that cannot be sent in the "large letter" category due to their dimensions being larger than 20mm which is the limit for the "large letter" category. These items must be sent in the "parcel" category. The good part is that you once you have reached this point you can usually add several more items without increasing your postage rate.
Yes. We regularly post to the New Zealand, the UK, Europe, the USA, and most parts of the Asia-Pacific region. When we do receive an international order, we manually calculate the postage cost on your order and send you through an invoice with the various available postage rates and options for your region. If you are concerned about postage rates please contact us.
No. We accept MasterCard, Visa, Direct Deposit, Money Orders, or Cheques (subject to clearance).
That Bead Shop dispatches orders within 24 hours (or on the next business day) following receipt of payment. Standard post generally takes between 2 and 4 working days depending on your location within Australia. Express Post can take 24 to 48 hours but once again that is dependent on your location within the Australia Post network. International Airmail generally takes between 5 and 10 working days to reach its destination.
That Bead Shop sources a huge variety of quality beading products from all over the world and from some of the world's leading manufacturers and distributors. All products are checked before being sent and we take the utmost care with our packaging. We go to great lengths to ensure that the pictures and descriptions of the products offered on our website are accurate and informative. Please note that there may be slight minor variations in the colours of some of the products as depicted on our website, due to the fact that all monitors (unfortunately) are not created equal.
Please contact us. The product may not be available on our website for a number of reasons. Most likely is that is a new product and has yet to be listed on our website, or it may unfortunately not be available any more.
We accept MasterCard, Visa, Direct Deposit, Money Orders, or Cheques (subject to clearance). We have a fully secure SSL website with the latest in security to enable you to shop with confidence and peace of mind knowing that your details are safe with us. Or if you prefer you can simply call us on 1300 57 11 29 and give your details over the phone.
Yes. We have a fully secure encrypted SSL website with the latest in 512 bit security to enable you to feel safe and secure using your Credit Card when purchasing through our website. Alternatively you can call us with your details and we will process your payment while you wait.
Yes. That Bead Shop respects your privacy. Any personal information that we may collect from you is used only for the purposes of processing your order, and will not be sold, distributed or disseminated in any way or under any circumstances, unless compelled to do so by legal demand.
$2.00 up to 125 grams and under 20mm thick.
$3.00 over 125 grams and up to 250 grams and under 20mm thick.
Under 500 grams and over 20 mm thick, Postage Cost is calculated on your Postcode plus the thickness of the Package or flat rate of $6.00, which ever is the cheapest option.
Over 500 grams up to 3kg package. Postage Cost is $10.00.
Up to 500 grams is $9.00
Over 500 grams up to 3kg is $12.50
Express Post Platinum Prices available upon request
Overseas postage rates available by request. Please email us with your address and proposed order.
Upon checkout of your order, postage and handling charges will be added to calculate a final total. All prices include GST where applicable.